If you're running macOS High Sierra (10.13) or later you may also need to approve the driver installation manually before it will load correctly, please see this article. If the hardware is shown here, but RedNet Control still states shows 'Device Not Detected' then please ensure that you've installed the latest version of RedNet Control from the Downloads section of our website (or from your account). Please check that the Red is connected to the computer correctly via Thunderbolt and that your cables (and your Thunderbolt 3 to Thunderbolt 2 adapter, if applicable) are not faulty. To change the MAC address to a specific value, specify any custom MAC address using the command: macchanger -macXX:XX:XX:XX:XX:XX. You will now see that MAC has been spoofed. If your Red does not show here then that would indicate that it's not being recognised by the computer on a hardware level. After changing the MAC id, verify it using the command: ip addr. If you see this message when the Red is connected to the computer via Thunderbolt then there are a few things to check:Īpple Logo > About This Mac > System Report > Hardware > Thunderbolt. At the MacOS Utilities screen, choose Disk Utility. At the boot drive selection, select the macOS High Sierra installer drive. If you've added your Red 4Pre/8Pre/8Line/16Line to a tab in RedNet Control previously then you'll see the message "Device Not Detected" in that tab whenever the Red in question is switched off/disconnected from the computer: With the MacOS High Sierra boot drive connected to the Mac, reboot the computer and hold down the OPTION / ALT key until you see the Startup Manager screen.
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